Polyglot Institute · Oman
Multilingual Course Feedback at Polyglot Institute
Design → ship in production cycle
A full case study of shipping a bilingual feedback CMS for an institute — from permission design to production reporting and SMTP workflows.
Challenge
Institutes needed a reliable way to collect course feedback across languages, with role-based access, reporting, and email workflows — without a brittle spreadsheet process.
Process
- 1Mapped stakeholders (students, faculty, admins) and permission matrix
- 2Designed bilingual form UX and admin CMS surfaces
- 3Implemented auth, RBAC, PostgreSQL models, and SMTP pipelines
- 4Shipped reporting views and content management for operators
Outcomes
- Seamless student feedback experience (EN + AR ready architecture)
- Centralized CMS and reporting for institute staff
- Production platform at forms.polyglot.org
Tech
Gallery
Related project
Polyglot Institute — Feedback Platform →